How to request a repeat prescription
You can order your repeat prescription in the following ways:
- NHS App The fastest and easiest way to request repeat prescriptions.
- Pharmacy First – Many pharmacies can request prescriptions on your behalf.
- In Person – Drop off your request at the reception desk.
- By Post – Send your request to the practice.
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
We do not accept prescription requests over the phone/email for safety reasons.
Processing Times
- Repeat prescriptions – Allow three working days for processing.
- Medication reviews or special requests – May take longer if a GP, Pharmacist, or Pharmacy Technician needs to review your request.
- Controlled drugs or specialist medications – May require additional checks.
To avoid delays, please request your medication before weekends or public holidays.
Collecting your prescription
You can pick up your prescription from the pharmacy 3 – 5 days after you order it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
- Find a pharmacy (nhs.uk)
- Some pharmacies offer a personal prescription delivery service, reach out to them direct for more information.
Prescription Queries – Who to Contact?
If you have questions about your medicine, your local pharmacist can assist you. They can also answer questions about over-the-counter medicines you can buy without a prescription
The NHS website provides information on how your medicine works, when and how to take it, possible side effects, and answers to common questions.
Medication reviews
Some prescriptions require regular reviews. We will notify you by mail, text message or on your prescription slip if a review is needed.
You may need an appointment with:
A Nurse for asthma, diabetes, or blood pressure reviews.
A GP, Pharmacist, or Pharmacy Technician for long-term medication checks.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to any pharmacy for safe disposal. Do not throw it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies also have a private consultation room where you can discuss your concerns with the pharmacy staff without anyone overhearing.